http://fire-cat.com/blog/index.php http://fire-cat.com/blog/index.php?entry=entry080721-212815 Dear Ann:

You will need to print the following instructions.

The Deleted Items folder may be corrupted. For a corrupted Deleted
Items folder:
- Close Outlook Express.
- OE5+: Locate the file Deleted Items.dbx in the mail directory and
delete it. You can use Start, Find (or Search), Files or Folders,
"Deleted Items.dbx" to find it. On Win2000 you need enable the display
of Hidden or System files in the folder options and XP you need to use
the advanced options to find Hidden or System files. (You can also
determine the location by looking in OE at Tools, Options, Maintenance,
Store Folder.)
- Open Outlook Express again. It will create a new empty Deleted Items.

This assumes that there is nothing in the Deleted Items folder that you
need. If you do, instead of deleting the Deleted Items.dbx file (OE5+),
rename it to something else, such as deleteold.dbx. Then use the
following program to try and recover messages from it.
http://www.oehelp.com/DBXtract/Default.aspx

Yes, you can do this... slowly and follow each detail. You'll be fine.

Let me know...
Cheers
EE
PS: be sure to check out http://webby.com/tools
for nifty downloads that work!
]]> http://fire-cat.com/blog/index.php?entry=entry080721-195247 Dear Lucille
You wrote to Dear Webby who send you to me.
Okay, I give up. How do I get my nasty little signature off?
Identites and signature do not seem to hold the action. The
delete key is useless. Yes, I've learned my lesson and am very
humble. I raise pigs instead of kids. At least you can eat
them.


My Reply:

In OE got to TOOLS>OPTIONS>COMPOSE.
Scroll down to the bottom third of that screen.
In the Business Cards section, remove the check mark on MAIL.
Apply.

Let meknow...
Cheers
EE
PS: be sure to check out http://webby.com/tools
for nifty downloads that work!

]]> http://fire-cat.com/blog/index.php?entry=entry080721-140115
You wrote to Dear Webby and he fwd to me.



I have another question on my Outlook Express. I was forwarding my emails to a friend but she changed her email address - I deleted the old address and substituted the new one in my address book. For the past 3 wks - I have been getting a msg from Oulook Express that they show me every few minutes stating:
"this msg was not sent because there was a failure in the
address". How can I get rid of this annoying msg every few minutes? Thanks for your help. Rosalie

My reply:

You have entered an in-correct email address for you friend.
Until you enter the correct addie, this message will continue.

It is always a good idea when changing email addresses to send a new msg with new addie and REPLY TO CONFIRM in the subject line.

Once the reply has been received, then respond to it and automatically you have the correct email address in you address book.

Cheers
EE
PS: be sure to check out http://webby.com/tools
for nifty downloads that work!
]]> http://fire-cat.com/blog/index.php?entry=entry080719-210711 Many thanks.
I feel rather foolish.
I did as you directed and checked my Sent folder and the links are active.

They seemed inactive when I was composing the email but were
active when they were sent.
Bob

********

Bob has no need to feel foolish - I am just glad I could help him.
EE]]> http://fire-cat.com/blog/index.php?entry=entry080719-185146
You wrote:
Hi
When I forward an email with links the links become inactive. Can you offer a fix.Bob

My reply:

They really shouldn't. Have you checked your sent folder to verify this observation?

If this continues, then click on the link and send it directly from the URL (universal remote locater) and remember to keep it under 64 characters. Otherwise include both full link and make a http://tinyurl.com
(you may have to copy/paste this link, then
bookmark it for further safety.)


Cheers
EE
PS: be sure to check out http://webby.com/tools
for nifty downloads that work!

]]> http://fire-cat.com/blog/index.php?entry=entry080709-192004


Dear Jr Howdy
How to properly embed pictures so that
the pictures come through, instead of the gray squares. Or the small Red x Thanks jr

My Reply:

For the Red x:
http://support.microsoft.com/kb/843018

As for inserting pictures in emails...
IN OE go to TOOLS, Options: SEND!
In the middle portion you will see Mail Sending Format
make sure the HTML is marked and apply.
Next, create a new email and insert the picture of your choice.
Usually located in My Pictures.



Cheers
EE
PS: be sure to check out http://webby.com/tools
for nifty downloads that work!]]> http://fire-cat.com/blog/index.php?entry=entry080709-191743
Dear Ann ... you wrote -

Hi Empress:

In today;s Humour Letter Helmut suggested someone write to you regarding how to get "the gray box instead or pictures" corrected. Could you please send me the answer also? Thanks so much. Namasta. Ann


My reply ... so far the only thing I have discovered from other list owners if the following is:
msn hotmail and webtv are killing images in emails

So if the pictures are coming from addies on msn, hotmail or webtv, then you will have grayed out pix.

Suggest these folks get gmail accounts.


Cheers
EE
PS: be sure to check out http://webby.com/tools
for nifty downloads that work!
]]> http://fire-cat.com/blog/index.php?entry=entry080702-193618 In February I wrote you about the following error message.......Finally got it fixed with the help of
SupportSpace.com (July 08 PCWorld page 75)

Simple solution since all settings were correct.
Tools/Accounts/Properties/Advanced.....the Port 25 is the 25 SMTP default number.....Change it to 587 ( I don't know why that is the magic number) . Both computers now work and mail can be sent from OE.

"The connection to the server has failed. Account: 'mail.comcast.net',
Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket Error: 10060, Error Number: 0x800CCC0E "

Thank you so much Elanor

Cheers]]> http://fire-cat.com/blog/index.php?entry=entry080630-104141
Dear D.J.

You wrote:

i just bought a new machine and it has [ gag ] vista with
windows mail. is it possible to delete windows mail and install
outlook express 6.0 ? thanks,daniel

My reply:

In a word, NO.

Cheers
EE
PS: be sure to check out http://webby.com/tools
for nifty downloads that work!

]]> http://fire-cat.com/blog/index.php?entry=entry080630-103937
Dear Charlie...
you wrote:
Hi Emp,
Need your help.
My problem is that I can't get the Webby page like I use to.
When the page comes up on my screen,some how I lost a few inches
of it.
On the right side I have a bar that allows you to go up & down.
On the left side I have a space that has,.. inbox, sent mail,
junk mail, delete items..
That space is about 2 inches wide.
Is there any way of making it smaller??
Because I can only get part of the Hummer page.
I asked Webby but he referred me to you.
I I had the Humor page deleted,.. then have Webby reinstall
would that work??
So here I am.
Will appreciate anything you may do, ...PLEASE REPLY
BACK........6/14/08...
Sorry to bother you I know your busy.
Charlie....
God bless......by....by..

My reply:
Easiest way is to do a system restore to the date it was working.
Start, Programs, Accessories: System Tools.
Click on System Restore and follow the easy instructions

Cheers
EE
PS: be sure to check out http://webby.com/tools
for nifty downloads that work!

]]> http://fire-cat.com/blog/index.php?entry=entry080601-194158
Dear Jeanne

You wrote:

I use Outlook Express 6, and when I changed computers and
transferred my files and such, it also transferred a problem
from the old computer to the new one. My emails won't delete.
My inbox has nearly 6000 messages in it now, and nothing happens
when I try all the usual ways of deleting them. When my old
computer had this same problem, I took it to the local computer
geek and he fixed it for a hefty price. Is there something I
can do on my own to fix the problem, or do I just need to haul
it back to the geek?

Thanks,Jeanne

My reply:

You have a corrupt .dll

You will need to do the following:

I will give you xp instructions.. If you are using anything else
let me know.. Click Start, select Run, type sfc /scannow just as
I have typed it with the space in between the sfc and the
/scannow. When it finds the corrupted file you will be asked to
put in your windows disk. Let me know if that takes care of it
OR

http://www.theeldergeek.com/repair_reinstall_ie_and_oe_6.htm

Cheers
EE
PS: be sure to check out http://webby.com/tools
for nifty downloads that work!

]]> http://fire-cat.com/blog/index.php?entry=entry080531-184713
Dear CAROLYN ...
You wrote:

Can you tell me how to make a background on Outlook? I have a picture but it only shows up in a corner. I don't know how to tile it to make it cover the whole picture.Thanks for any help you can give me.Carolyn


My reply:
It has been a long time since I've done this but here goes...

Save your picture to the desktop and give it a name.
It should also be either a .jpg or .bmp or .gif . Never .doc
Must be a graphic tag on it as I described.
Create a new email msg.
Under FORMAT, select Background; then BROWSE.
(it opens to Stationary).
On the left side of that screen you will see My Recent Documents,
then Desktop. Click on Desktop. Select the new picture that you
have placed there.
You now have the pix in ur email as background.
Don't recall how to make this the default pix ...
Let me know


Cheers
EE
PS: be sure to check out http://webby.com/tools
for nifty downloads that work]]> http://fire-cat.com/blog/index.php?entry=entry080523-202824 that was the problem. once again you solved my problem.
thanks, daniel

You are most welcome
Cheers
EE]]> http://fire-cat.com/blog/index.php?entry=entry080523-202558
Dear D.J.

You wrote:
when i try to use " reply " i get this message: message
character set conflict,send as unicode,send as is, cancel. which one do i use,or is there a way to remove that error message? thanks,daniel

My reply:

In OE go to TOOLS> OPTIONS: SEND
In the first portion, half way down, on the right side is
International Settings. Make sure WESTERN EUROPEAN (ISO) is
checked off.

Then make sure that the first 6 items are checked too.
APPLY.
Let me know.


Cheers
EE
PS: be sure to check out http://webby.com/tools
for nifty downloads that work!

]]> http://fire-cat.com/blog/index.php?entry=entry080521-172250

Dear D.J.
i have outlook express 6.0 when i open an email attachment it goes to " windows picture and fax viewer " instead of the body of the message.how can i correct this?thank you, daniel

My reply:
Seems you have a corrupt .dll -

Either a System Restore or an OE Repair should fix you back up. OE repair instructions can be found at:
http://www.microsoft.com/windows/ie/community/columns/oerepair.mspx

Cheers
EE
PS: be sure to check out http://webby.com/tools
for nifty downloads that work!
]]> http://fire-cat.com/blog/index.php?entry=entry080518-153337
Dear D.J.

You wrote:

i have two problems since a tech got hold of my computer and destroyed everything. how do i create a folder in outlook express ,and how to i keep my print selection permanent so i don't have to change it back every time i open outlook express thank you. Danial

My reply:

New folders can be created by going to the top left of your screen in OE to FILE and click on it to drop-down menu: FOLDER, then NEW.

As for the PRINT effort, depends on your printer.
Again in OE, high-light what you want to print, then click on the PRINT icon and follow instructions in Preferences: APPLY!


Cheers
EE
PS: be sure to check out http://webby.com/tools
for nifty downloads that work!
]]> http://fire-cat.com/blog/index.php?entry=entry080414-022039 Outlook. I
did open a new account with Gmail, but can't wait to clean house
as I really
like allot of the features that you only get with Outlook.

Wendy]]> http://fire-cat.com/blog/index.php?entry=entry080414-021903
You wrote:

I have Comcast. web mail which downloads into Outlook when I
open Outlook's mail. It is getting full so I haven't been
opening or using this for a while. I need to know how to stop
the mail from transferring so I can go into Outlook and get
addresses and check on certain pieces of mail. Of cours, I need
to know how to reverse it when I get the time to get the mail
off Outlook.
Thanks for your help. Wendy

My reply:
I am not familiar with Comcast' house rules.
BUT...
I would try a few things, one at a time, to see which works best.
First, in OE, got to Tools, Options and General Tab:
remove any check marks in this portion.
APPLY.
This will give you time to go into OE and sort thru your inbox etc.
Second, get yourself a G-mail email account.
http://mail.google.com/mail/help/intl/en/about.html
If this does not appear as a hot-link, then copy/paste to your
browser.
Make sure you write down (u do remember how to use a pen) your
new g-mail addie.
Then back to OE!
Tools ACCOUNTS:
Under the MAIL tab: ADD the new g-mail addie and make it the
DEFAULT mailer.
To reverse it, just change the default mailer back to what you had!
Let me know ...

Cheers
EE
PS: be sure to check out http://webby.com/tools
for nifty downloads that work!]]> http://fire-cat.com/blog/index.php?entry=entry080321-170958 Dear dHb... you wrote:

Dear Empress,

All of a sudden I noticed that my
spell checker dosen't work. The
button is faded in color. Can't
find anything that refers to turning
that function on or off.

Any help would be appreciated.Thank you,db


My reply:

Barring the possibility that you have NOT got an overcrowded OE because you are using it as a warehouse or that you do not have a corrupt .dll and have to reinstall Windows from the owners disk, the following link will give you another version of a Spell Check:

http://www.geocities.com/vampirefo/

Cheers
EE
PS: be sure to check out http://webby.com/tools
for nifty downloads that work!
]]> http://fire-cat.com/blog/index.php?entry=entry080314-143150 Dear David:

You wrote...

Dear EE,

I use OE as my email client. When I try to open some messages I receive
script errors. Embarrassingly enough, I've been living with thisirritation
for nearly a year. I also have two other friends in exactly the same
situation.
The following is a copy of one of the error messages that were are
getting:

OE script error when opening email with script?

Internet Explorer Script Error

An error has occurred in the script on this page
Line: 29
Char: 1
Error: Object expected
Code: 0
URL: mhtml:mid://00000146/

Do you want to keep running scripts on this page?


Any solutions you might offer will be greatly appreciated.
Thank you, Dave D in Duluth

My reply:

One setting change will cure this annoying problem!

Internet Explorer > Tools > Internet Options > Advanced >
Check 'Disable script debugging' (4th line down under browsing)

Cheers
EE


PS: be sure to check out http://webby.com/tools
for nifty downloads that work!]]>